Shipping policy
Shipping Policy
Last Updated: 12 July, 2026
This Shipping Policy explains how Evry Jewels - New In processes and delivers orders placed through our website.
1. Order Processing
Orders are typically processed within 1–3 business days (Monday–Friday, excluding U.S. public holidays).
During peak seasons, promotions, or holidays, processing may take up to 5 business days. If there is a significant delay, we will notify you by email.
Once your order ships, you will receive a shipping confirmation email containing your tracking information.
2. Shipping Times
Estimated delivery times after dispatch:
| Destination | Estimated Delivery | Shipping Cost |
|---|---|---|
| United States | 3–5 Business Days | Calculated at Checkout |
| Canada | 5–8 Business Days | Calculated at Checkout |
| United Kingdom | 6–10 Business Days | Calculated at Checkout |
| Australia | 7–12 Business Days | Calculated at Checkout |
| New Zealand | 7–12 Business Days | Calculated at Checkout |
| Europe | 7–14 Business Days | Calculated at Checkout |
| Rest of the World | 7–20 Business Days | Calculated at Checkout |
3. Tracking Your Order
Every shipped order includes a tracking number. You will receive your tracking information via email as soon as your order is dispatched.
If your tracking has not updated within five business days after shipment, please contact our support team.
4. Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.
These charges are the responsibility of the customer unless otherwise stated during checkout.
5. Incorrect Shipping Address
Please carefully verify your shipping address before placing your order.
If an incorrect address is provided and the package is returned to us, additional shipping charges may apply before reshipping the order.
6. Lost or Delayed Shipments
If your package appears to be lost or significantly delayed, please contact us. We will work with the shipping carrier to investigate the shipment and determine the appropriate resolution.
If a shipment is confirmed lost in transit, we will provide either:
- A replacement product, or
- A full refund.
7. Order Changes & Cancellations
Orders may be modified or cancelled before shipment.
Once an order has been dispatched, it can no longer be cancelled and must follow our Return & Refund Policy.